Frequently Asked Questions

Everything you need to know about shopping with Hayati.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location, while express options are available at checkout.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Do you offer international shipping?

Yes, Hayati ships to over 50 countries worldwide. Shipping costs and delivery times vary by region and will be calculated during the checkout process.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

How do I ensure I'm choosing the right size?

Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.